Tough Cookie Marketing began in 2012 with a goal to specifically support the small business service industry sector with accessible marketing services and creative, cost-effective solutions that deliver growth in profit and brand reputation.

With more than 20 years of experience working in all areas of hospitality, marketing and event management, the team has well and truly expanded, providing our clients access to a team of artistic, strategic and innovative talent who are all committed to driving success for each and every task we undertake.

Tough Cookie now works in partnership with a variety of organisations of varying sizes across the hospitality, tourism, retail, professional services, not-for-profit, community and events sectors. We love to collaborate and facilitate amazing opportunities for our clients.


Tough Cookie is devoted to championing you and your business. Our philosophy is generosity, sharing ideas, supporting growth and helping people to have the most successful businesses they can.

We’re there whenever you need us to be. Ongoing contracts or quick tasks. We empower you to find your point of difference and to make the most of your valuable budget, with creative solutions tailored you and your business needs. We believe in independence and are happy to train you to take control of your own marketing activities for long-term success.  

You can stand out in the marketplace and we’re here to help you to tell your unique story. We can help to find the right people to work for your business and train them to represent you just as you need them to. It’s not about us – it’s about you. We think big and love to connect you with others who will help you to succeed.